
21
Belkin® Advanced Secure DisplayPort KVM
BACK TO TABLE OF CONTENTS >
TROUBLESHOOTING
SECTIONSTable of Contents 1 2 3 4 5 6 7 87
Mouse
The computer does not detect my mouse, or my mouse does not
work when I switch computers or reboot.
• Check that the mouse you are using is connected properly to the
Switch in the USB port labeled “Mouse.”
• Check that the USB cable between the Switch and the computer
is completely connected.
• Try connecting to a different USB port on the computer.
• Make sure the mouse works when directly plugged into the
computer (the HID USB driver is installed on the computer).
Rebooting may be necessary when trying this.
• If the computer is coming out of standby mode, allow up to one
minute to regain mouse function.
• Try a different mouse.
CAC Related Faults
The CAC reader is not functioning.
• Check to see if the LED is illuminated for the CAC reader.
• Confirm that the CAC reader switch on the Belkin Advanced
Secure DisplayPort KVM is properly set to the ON position.
• Try using the CAC reader on a different KVM channel.
• Try a different CAC reader.
Important Security Note:
If you are aware of potential security vulnerability while installing
or operating this product, we encourage you to contact us
immediately at the following email address:
reach technical support on Belkin products or services. Any
Kommentare zu diesen Handbüchern