
PAY@PC • User Guide and Tutorial • 2.00.0629.2009 page 30
Changing your Merchant Account Password
The Merchant Account password is kept on file at the TransFirst Transaction Central servers. You are required
to change this password every 90 days. When you change this password on-line, you must also change it in the
software. PAY@PC converts all passwords to UPPERCASE. Thus when changing your password with the
merchant provider make sure that the password is ALL UPPERCASE.
The requirements for the password are as follows:
Must be all UPPERCASE
Have at least one number
Have at least one special character from the following list: ! @ # $ ^ * _ -
A minimum of 8 characters
A maximum of 16 characters
No spaces
There are two ways to change your account password:
Inside PAY@PC, and
Online at Transaction Central
Inside PAY@PC
To change your password from inside PAY@PC:
1. Select Program Settings > Company.
2. Click on Forgot/Change Password.
3. Enter your Merchant ID (the one that appears at the top right of the Company Information screen).
4. Enter the Checking Account Number that your merchant sales are sent to.
5. Click the Submit button.
6. Enter your new password, confirmation, and re-enter your checking account number.
7. Click the Submit button.
Your password is updated immediately.
8. Change the password in the Company Information screen to the new password.
9. Click on the Update DBA Name link.
If the password is not correct, a message box will appear indicating that the Merchant ID and/or
password are not valid.
Online at Transaction Central
To change your password using a WEB Browser, go to https://www.oc2net.net/billing/Getpassword.asp and
follow steps 3 to 7 outlined for Inside PAY@PC.
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