Belkin F5U109 Anleitung zur Fehlerbehebung PDF herunterladen (Seite 7)

Troubleshooting Guide

If your problem is not addressed in this guide, go to the Freeze-Fram-

er program troubleshooting help section—go to the Help menu, Help

Topic items. Click on

then click on the Contents tab, if

necessary. Click on the Troubleshooting item in the table of contents.

Installation issues

I put the CD into the computer, and the installer screen doesn’t

appear.

Double-click on the “My Computer” icon on the desktop. If the CD-

ROM icon says “Audio CD”, then you’ve inserted the Quiet Joy music

CD instead of the Freeze-Framer software installation CD. Remove

the music CD from the CD-ROM drive and insert the Freeze-Framer

installation CD. The installation program should start automatically.

If you have the Freeze-Framer software installation CD in the CD-

ROM drive, double-click on the CD-ROM icon in the “My Computer”

window, then double-click on the Setup.exe icon. This will start the

installer.

The installation program won’t accept the registration number.

The registration number starts with “FF2” followed by seven digits.

(No letter O’s are in the registration number.) Use the registration

number from the back cover of the Quick Start Guide, not the regis-

tration number on the  nger sensor.

How do I know if I have the latest version of the Freeze-Framer

software?

When the Freeze-Framer program is running, go to the Help menu,

click and drag down to the “About Freeze-Framer” item. You’ll see

the version number on the resultant screen. You can download and

install the latest version of the program  les by going to the Help

menu, Online Support item. (Your computer must be connected to

the Internet.)

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Belkin F5U109 Anleitung zur Fehlerbehebung Seite 7