Belkin F5U022 Betriebsanweisung PDF herunterladen (Seite 198)

Desktop Background

X25

Nothing happens when I use any of the Set As Desktop Background

options.

This happens when you have Internet Explorer 5.0 or 5.5 installed and you have the View As

Active Desktop options selected on the Web tab of Display Properties. Right-click anywhere

on your Desktop Background, select Properties, click the Web tab, click View As Active

Desktop so it is unchecked and click OK. You will now be able to use the Set As Desktop

Background options.

Dongle

A28

The program will not start and the message "No dongle attached. Cannot

open program" is displayed.

This message will appear when trying to open your VIP software if the program cannot 'see'

the dongle (data protection device).

If you are using a USB port dongle (Purple):

USB System Properties

Make sure that the dongle is connected to the computer. Check that the software driver has

been installed correctly. This can be done as follows:

1. Right click on My Computer on the Desktop.

2. Select Properties.

3. Select the Device Manager tab.

4. Click on the plus sign next to the Universal Serial Bus controllers.

5. The display should look similar to the picture to the right, with the Rainbow USB

SuperPro device listed.

If the device is listed, but has a yellow exclamation mark next to it, the device has not been

correctly installed. In this case right click on the Rainbow USB SuperPro, and then select

Delete, the driver has now been removed. The driver can now be reinstalled. On the VIP

Customizing CD run the following program \Technical\Dongle\setup2\Setup.exe

If this does not cure the problem, then you may require the latest version of the Dongle

Device Driver

[http://www.pfaffsoftware.com/support/index.htm?page=updates.htm#dongledevicedriver].

Other USB problems:

If you still have a problem then plug the dongle directly into into your computer's USB port. If

it is now OK, then the problem may be a damaged or poor quality device or cable.

Some USB ports do not have enough power to drive the dongle. By using a USB hub which

uses a power supply this can be overcome. Some later windows 95 computers have USB

ports fitted to the Motherboard but are not available for use, regardless of the current

operating system installed.

The computer BIOS may not be configured to allow support of Legacy USB devices. Check

that Legacy USB Support is set to 'Enabled' within the BIOS.

If you are using a Parallel port dongle (Cream):

Check that the dongle is securely plugged into the USB port of the computer or hub, or any

other USB through port. Disconnect any devices such as printers that may be attached and

try again.

General dongle problems:

FAQ Lists for Pfaff VIP Software Page 198

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